- NCC Always is the digital banking platform of NCC Bank PLC, enabling you to perform transactions, payments, and more through an internet-based mobile application.
- NCC Always provides complete control over your finances. Key services include account view, own account transfer, fund transfer within NCC Bank, fund transfer to other banks via BEFTN/NPSB/RTGS, mobile top-up, bill payments, instant fund transfer to MFS (bKash & Nagad), limit utilization view, NCCB credit card bill payment, and many upcoming features.
- Any Bangladeshi citizen aged 18 years or above with a valid photo ID can use the NCC Always app.
- You can sign up instantly via self-registration on the NCC Always mobile app. Simply download the app from Google Play Store or Apple App Store and sign up by capturing a live photo of yourself and your NID card.
- Alternatively, you can visit any NCC Bank branch with your original and photocopy of your photo ID and a passport-sized photograph (if required) to open an NCC Always account.
- NCC Always offers the convenience of banking anytime, anywhere. Available 24/7, it saves time by providing banking services at your fingertips.
- No, an NCC Bank account is not mandatory to create an NCC Always account.
- Log in to NCC Always using your “User ID and Password.”
- You can set your User ID and Password during the registration process.
- You can reset your User ID or Password by providing a few details via the "Forgot User ID or Password" option on the NCC Always app.
- Yes, you can change your login password anytime by following the required password format.
- No, passwords cannot be provided over the phone for security reasons.
- Yes, as long as you have an internet connection. To receive the OTP, ensure you select Email as the OTP delivery channel.
- A beneficiary refers to the account or card details of the person/entity to whom you wish to transfer funds or make payments.
- You can add your NCC Bank account, debit card, credit card, prepaid card, FDR, DPS, and loan account to NCC Always.
- The mobile number used for NCC Always sign-up must match the mobile number registered with your NCC Bank account, debit card, credit card, prepaid card, FDR, DPS, or loan account.
- OTP (One-Time Password) is a transaction credential. Currently, the OTP is valid for five minutes.
